Direction for use
- Q-Sera Hair Serum must only be applied when the hair and scalp are completely dry. It is to be applied by the pump applicator.2 ml of Hair serum is to be used once daily.
- Please note that 5 pumps are to be taken for taking out 1 ml Q-Sera. So, 10 pumps are to be taken for taking out 2 ml Hair serum.
- Part your hair in several rows approximately.
- Hold your hair away from the part as you apply Q-sera evenly along your scalp.
- Apply with finger tip very gently all over the scalp.
- To ensure the solution fully covers your scalp, you may rub Q-sera into your scalp (affected area) with your fingertips. Be sure to wash your hands with soap and water after applying Q-sera.
- Don′t try to make up for missed applications of Q-sera. If you miss one day, resume your once-daily schedule the next day.
- Q-Sera works best when you let it dry completely. Make sure you apply it early enough (1 to 2 hours) before going to bed. Don't wash off for at least 3 hours. For best results, use on a daily basis.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.